Professional Radios
DP980/DP990
DP405/DP515
DP810
V9/DP480/DP610
DP415/V8/DP485R
DR600/DR650
TM840/DM850/DM880/DM588
PoC Radios
T60/T65/T350/T450/GP700
TD80
DM880-GW/DM850-GW
TA50
T330/N100/T3
T650
M80/M50
PoC Platform
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Q
Reception indicator is green but no sound.
A
1. The speaker may be damaged and needs to be replaced.
2. The audio power amplifier may be damaged and needs to be replaced.
3. The switch tube may be damaged and needs to be replaced.
Q
The transmission indicator is red but no sound.
A
1. Power amplifier tube doesn't output, replace it.
2. The microphone may be damaged, replace it.
Q
When I read/write frequency, the computer prompts "Initialization serial port error, communication failure".
A
The reasons might be:
1. The PC software model and version are incorrect;
2. The radio is not powered on;
3. The program cable is not original from the manufacturers;
4. The USB interface driver is not installed;
5. The wrong port is chosen;
If not the reasons above, please contact the manufacturer and distributor.
Q
How can I cancel my password if I forget my read/write password?
A
The radio has no defaut password. The password is manually set. If you need to remove the password, you need to return the radio to the factory or contact the local dealer.
Q
How to deal with water ingress?
A
Remove the battery; disassemble the radio including the antenna, frame, circuit board, conductive rubber, etc.; clean it with absolute alcohol and leave it to dry.
Q
Will it damage the battery to continue charging after the indicator turns green?
A
No, it will not. Lithium battery voltage is less than 8.4 v. Charging termination voltage is decided by the lithium battery charger and the radio's protection board. It is the main means of voltage detection. When the charge voltage reaches the valve value, the circuit inside the charger or lithium battery protection board switch tube will be shut down immediately. Then the charging indicator turns green and continuing to charge will not damage the battery.
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