1. The antenna is not in good contact. Tighten the antenna head.
2. The network fluctuates greatly, you can try to install a SIM card to test the network connection speed.
Q
Keep rebooting after booting
A
The supply voltage is too high, the operating voltage is 13.6V±10%.
Q
No response after power-on
A
1. Check whether the battery is powered. If the battery is low, charge it and try again or replace the battery pack with a new one.
2. The ON/OFF button is not in good contact. Clean the port with alcohol and try again.
3. The power terminal is not in good contact with the power supply. Reinstall it and try again.
4. The reverse connection of the power supply leads to an open fuse of the power cable. Replace the fuse and try again.
Q
Normal call interrupted
A
You may receive a call with a higher priority or an emergency call. You can set up the call again after priority calls.
Q
After installing SIM card, the boot indicator flashes red and cannot log in normally
A
1. Check whether the SIM card has a locked PIN (can be viewed on the mobile phone)；
2. Check whether it is necessary to set the corresponding APN (the one who sells the card knows the APN)；
3. Check whether the SIM card is a directional traffic card. If it is a directional traffic card, you need to bind the IP of our server-related domain name (contact the manufacturer).
Q
Unable to talk to other members of the group
A
1. If they are on the same server, check whether you are in a WiFi network environment (some managed routes restrict IP for voice communication).
2. If you are on different servers, set the default server to the same server from the network management background;
Q
The radio is quickly on-line and off-line
A
1. The network fluctuates greatly, you can try to install SIM card to test the network connection speed；
2. IMEI duplicates, resulting in two IDs in a login.
