Background 

Client: Banco Popular Puerto Rico and Virgin Islands. Hurricane Maria had the greatest impact on the communications infrastructure among the major storms of the 2017  Atlantic hurricane season, causing significantly more damage to the telecommunications and other critical infrastructures in Puerto Rico and the USVI, resulting in much longer recovery times compared to Hurricane Harvey's effect  on Texas, Hurricane Irma's effect on Florida, or Hurricane Nate's effects along the Gulf Coast, Customer wanted to  implement a "Communication Recovery Protocol" for all its branches.

Solution 

Kirisun PoC T350 two-way radios were deployed to provide  Banco Popular with clear, reliable voice transmission along  with individual and group call services. Advanced features  such as GPS location, audio recordings, status control, and  a robust dispatching platform give Banco Popular the ability  to closely monitor critical communications data in Puerto  Rico and US Virgin Islands.

Benefits

Maintaining vital communications among customer's vital employees in multiple locations during catastrophes poses  more challenges due to the likeliness of unforeseen network outages. In these situations, Kirisun PoC Radios along  with an International Multi Carrier Connection proves invaluable. Allowing the customer to have access to state-of  the art tools and 24 x 7 x 365 mission-critical protocols that we worked together to put in place, Banco Popular can  be assured that their critical recovery communication networks are ready to meet the challenges of a high-alert situation when every second counts. Our local managed services team will remain focused on enabling efficient and seamless communication before, during and after the storm.

Related Products